![]() The main issue is getting Lastpass to work properly and consistently with the site. Oddly, after some time, the ‘8’ notifier changed to a ‘1’ but again, unless it’s relevant for troubleshooting the issue then I’m not concerned about that. In this case, I was not prompted to login to Lastpass however, when I did so of my own accord, then Lastpass recognised that there were 8 matching sites and the Lastpass icon appeared in the credentials box. Once you login then the credentials will autofill from Lastpass into the site. When a site and Lastpass are working correctly then when you click into the password field of the site, if you’re not already logged into Lastpass, you will get prompted to login. I have left a window open for 10 minutes or more and Lastpass does not get recognised.įor the next test, I logged out of Lastpass and closed Chrome then re-opened. In the new window, Lastpass is again not recognised (no Lastpas icon in the credentials boxes) however, I noticed that the original window had come to recognise Lastpass! ![]() I then opened another window (not in Incognito mode but that doesn’t seem to have any relationship to the problem). It had a ‘1’ indicating that Lastpass recognises that it has credentials stored in the vault for this site (although it’s odd that it indicates a ‘1’ and not an ‘8’ as there are 8 matching sites when I open the menu but I’m not concerned about that). I was logged into Lastpass at the time, as indicated by the red ellipsis icon at top right of my browser. I opened login page in a Chrome incognito window and no Lastpass icons were shown in the login and password fields. I have found the same behaviour on my PC (using Windows 10 and Chrome) and on my Samsung Galaxy S8 mobile, also using Chrome. ![]() It seems that the client login page (Auth0) sometimes does and sometimes does not recognise Lastpass. However, our users are having problems using LastPass to store their password. We’re using a hosted login page using Lock 10 ( ).
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